Loyalty and reviews,
simplified for Shopify.
Give customers rewards worth coming back for, and collect the reviews that win the next sale.
Trusted by companies worldwide
































Loyalty
Reward Customers. Drive Repeat Sales.
Give your customers a reason to stick around. Retenzy makes it effortless to create custom loyalty programs, offer exclusive perks, and build a brand customers love returning to.
Points Program
Reward every purchase with points customers can redeem for discounts, free shipping or products.
Referral Program
Reward customers when friends they refer make a purchase, so happy customers bring in new ones.
Rewards Milestone
Celebrate order milestones, birthdays and anniversaries with bonus rewards that bring customers back.
Loyalty Analytics
See which rewards drive repeat orders, redemptions and revenue, all in one dashboard.
Rewards Placement
Show rewards on product pages, the cart and checkout, where they influence the next purchase.
VIP Tiers
Create tiers with exclusive perks that give your best customers a clear goal to reach next.
Start rewarding your loyal customers today!
Reviews
Unify Customer Feedback and Social Proof
Every happy customer has a story worth sharing. Collect it, get seen more often, and let it quietly bring in more sales.
See what our happy users are sharing about us
"I am extremely pleased with this rewards program app for Shopify. The support team is excellent and always attentive to my needs. Highly recommend this app!"
“The app has worked perfectly to well for us since we installed it. I had a bit of a small issues when we started working with the app, but I contact customer services and yash was quick on the case with an expert suggestion & help us a lot to setup reward, deals properly too."
“We have been using the Retenzy reward & reveiw app for a few months, and have not had any problem. It has all the functions needed for a points reward programs.”
"The overall experience has been pretty fantastic. The onboarding process was pretty seamless & the team has been very cooperative from the get-go. We are definitely witnessing some positive results with our store & we would highly recommend Vital to anyone who is looking for the best loyalty program app."
"We have been happy with the Retenzy app on our website! The app is easy to use and navigate and we were thrilled that we were able to seamlessly import our existing Amazon reviews. The recent upgrade, which now displays star ratings and the number of reviews directly on the main product page, is a fantastic improvement for building trust with our customers. Highly recommended for any Shopify store looking to leverage customer feedback effectively."
"The Loyalty feature is amazing.... and the best part is they have a good customer support mostly they were available during the time when i need to do a setup....... The Reviews feature worked best for the product landing page."
FAQs
What is Retenzy?
Retenzy is a customer loyalty and reviews platform built for Shopify stores. It combines loyalty points, referrals, VIP tiers, milestone rewards and product reviews in one app, so merchants don’t need separate tools for each. Store owners manage rewards, review collection and results from a single dashboard, and give shoppers more reasons to return and buy again.
What types of automated emails can I send?
Retenzy sends automated emails for review requests, review reminders and review rewards, plus loyalty moments like sign-up bonuses, order placed, order milestones, birthdays and anniversaries, social media actions, VIP tier upgrades, custom rewards and coupon generation. Each email keeps customers informed about their points and rewards, giving them more reasons to come back.
Can I track how my loyalty program performs?
Yes. Retenzy’s analytics dashboard shows revenue and orders driven by Retenzy, points earned and redeemed, reviews collected and your average rating over time. You can see which rewards bring customers back and which need adjusting, so decisions about your loyalty program are based on real results rather than guesswork.
How does Retenzy collect reviews?
Retenzy sends an automated review request email after an order is fulfilled, followed by a reminder a few days later. Verified reviews appear on your product pages, and you can reward customers with loyalty points for every honest review. You can also import existing reviews by CSV or migrate them from another review app.
Can I customize how reviews look on my store?
Yes. Review widgets can be customized to match your theme, including layout, colors, fonts and star style. Choose where reviews appear, such as product pages, collection pages or a dedicated reviews section, so social proof shows up where shoppers make buying decisions.
What makes Retenzy's loyalty program different?
Retenzy combines loyalty and reviews in one app, so customers can earn points for purchases, referrals, reviews, birthdays and milestones in the same program. Merchants can run points, VIP tiers and referral rewards together without stacking extra apps, and the free plan already includes all rewards, reviews and loyalty features.
Can customers track their rewards easily?
Yes. Customers see their points balance, available rewards and ways to earn on a branded loyalty page and in the on-site rewards widget. They can redeem points for discounts, free shipping or free products, and they get emails when they earn points, unlock rewards or move up a VIP tier.
Read the Latest Retenzy Blog
Stop Losing Revenue to Disconnected
Loyalty and Review Programs
Set up loyalty, reviews, VIP perks, and referrals on your Shopify store today.