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Retenzy

Loyalty and reviews,
simplified for Shopify.

Give customers rewards worth coming back for, and collect the reviews that win the next sale.

Trusted by companies worldwide

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Loyalty

Reward Customers. Drive Repeat Sales.

Give your customers a reason to stick around. Retenzy makes it effortless to create custom loyalty programs, offer exclusive perks, and build a brand customers love returning to.

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Points Program

Reward every purchase with points customers can redeem for discounts, free shipping or products.

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Referral Program

Reward customers when friends they refer make a purchase, so happy customers bring in new ones.

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Rewards Milestone

Celebrate order milestones, birthdays and anniversaries with bonus rewards that bring customers back.

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Loyalty Analytics

See which rewards drive repeat orders, redemptions and revenue, all in one dashboard.

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Rewards Placement

Show rewards on product pages, the cart and checkout, where they influence the next purchase.

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VIP Tiers

Create tiers with exclusive perks that give your best customers a clear goal to reach next.

Start rewarding your loyal customers today!

Reviews

Unify Customer Feedback and Social Proof

Every happy customer has a story worth sharing. Collect it, get seen more often, and let it quietly bring in more sales.

Reward-Driven Engagement

Encourage more authentic reviews with incentives like discounts, loyalty points, or rewards. Build a healthy ecosystem where happy customers share more feedback.

Unified Ratings

Show consistent ratings across all products, categories, and synced items.

Multi-Channel Collection

Capture reviews from emails, on-site widgets, and post-purchase flows. Enable Q&A sections under products to build a community trust loop.

Powerful Analytics Dashboard

Track review growth, star rating distribution, and customer engagement. Monitor email open rates, click-throughs, and average rating metrics to improve performance.

Customisable Review Displays

Highlight selected reviews, customise widget design, and embed them on product pages, landing pages, or the homepage to match your brand perfectly.

SEO & Traffic Growth from Reviews

Boost organic traffic and search rankings by placing reviews strategically. Turn customer voices into shareable content that accelerates conversions and long-term growth.

Incentivize Review Collection

Customers are rewarded for leaving reviews, Q&As, or images of the product. This creates more authentic content to display on your website and social media.

Unique Reward Experience

The reward widget can be customized to your brand to build a seamless customer journey.

Reward & Retain Customers

Allowing customers to redeem points towards another exclusive offer drives repeat purchases.

Automated Reward Notifications

Automated rules will send post-reward emails that keep your customers engaged and motivated to shop with you again.

Data-Driven Reward Analytics

Get an actual reward summary with reports on rewards collected, rewarded, and revenue generated.

All-In-One

Retenzy combines reviews, rewards, and analytics into a complete place to manage everything.

Automated Review Workflow

Save time with fully automated review request flows.

Custom Timing & Frequency

Decide exactly when and how often customers receive reminders.

Multi-Channel Collection

Gather reviews via product pages, profile pages, and emails.

Integrate & Sync

Display reviews on your store, Amazon, and other synced platforms.

Improve SEO & Traffic

Fresh reviews improve search visibility and attract ready-to-buy customers.

Get Complete Visibility

Access all reviews, ratings, and details in one centralized dashboard.

Customer Q&A

Build transparency with real-time answers to customer questions.

Save Time with Automation

Auto-publish, moderate, and import reviews effortlessly.

SEO That Works

Improve rankings and visibility with review-powered snippets.

Seamless Imports

Move data from CSVs or other apps with precision and security.

All-in-One Control

Retenzy combines collection, display, and management into one smart system.

Drive Smarter Decisions with Review Insights

Transform customer reviews into data-backed strategies that drive product growth and build customer trust.

Visual Analytics Dashboard

Have easy-to-read graphs and charts for every customer review metric so you can receive data without tedious spreadsheets.

Automatic Feedback Collection Tracking

Measure how well your email campaigns and push campaigns are at generating true customer reviews

Boost Conversions with High-Rated Products

Leverage the products that are top-rated and most reviewed to reduce cart abandonment and increase average order value(AOV).

SEO-Boosted Review Data

Showcase ratings and review counts on Google search results with schema-rich snippets.

All-In-One Review & Analytics Platform

Retenzy gives you a single dashboard to collect, analyse, display, and act on customer feedback.

See what our happy users are sharing about us

"I am extremely pleased with this rewards program app for Shopify. The support team is excellent and always attentive to my needs. Highly recommend this app!"

Aarshaveda

“The app has worked perfectly to well for us since we installed it. I had a bit of a small issues when we started working with the app, but I contact customer services and yash was quick on the case with an expert suggestion & help us a lot to setup reward, deals properly too."

Perfect Look & Health

“We have been using the Retenzy reward & reveiw app for a few months, and have not had any problem. It has all the functions needed for a points reward programs.”

Herbal Magic

"The overall experience has been pretty fantastic. The onboarding process was pretty seamless & the team has been very cooperative from the get-go. We are definitely witnessing some positive results with our store & we would highly recommend Vital to anyone who is looking for the best loyalty program app."

Green Organic Supplements

"We have been happy with the Retenzy app on our website! The app is easy to use and navigate and we were thrilled that we were able to seamlessly import our existing Amazon reviews. The recent upgrade, which now displays star ratings and the number of reviews directly on the main product page, is a fantastic improvement for building trust with our customers. Highly recommended for any Shopify store looking to leverage customer feedback effectively."

Shiraesthetics

"The Loyalty feature is amazing.... and the best part is they have a good customer support mostly they were available during the time when i need to do a setup....... The Reviews feature worked best for the product landing page."

Molly International

FAQs

What is Retenzy?

Retenzy is a customer loyalty and reviews platform built for Shopify stores. It combines loyalty points, referrals, VIP tiers, milestone rewards and product reviews in one app, so merchants don’t need separate tools for each. Store owners manage rewards, review collection and results from a single dashboard, and give shoppers more reasons to return and buy again.

Retenzy sends automated emails for review requests, review reminders and review rewards, plus loyalty moments like sign-up bonuses, order placed, order milestones, birthdays and anniversaries, social media actions, VIP tier upgrades, custom rewards and coupon generation. Each email keeps customers informed about their points and rewards, giving them more reasons to come back.

Yes. Retenzy’s analytics dashboard shows revenue and orders driven by Retenzy, points earned and redeemed, reviews collected and your average rating over time. You can see which rewards bring customers back and which need adjusting, so decisions about your loyalty program are based on real results rather than guesswork.

Retenzy sends an automated review request email after an order is fulfilled, followed by a reminder a few days later. Verified reviews appear on your product pages, and you can reward customers with loyalty points for every honest review. You can also import existing reviews by CSV or migrate them from another review app.

Yes. Review widgets can be customized to match your theme, including layout, colors, fonts and star style. Choose where reviews appear, such as product pages, collection pages or a dedicated reviews section, so social proof shows up where shoppers make buying decisions.

Retenzy combines loyalty and reviews in one app, so customers can earn points for purchases, referrals, reviews, birthdays and milestones in the same program. Merchants can run points, VIP tiers and referral rewards together without stacking extra apps, and the free plan already includes all rewards, reviews and loyalty features.

Yes. Customers see their points balance, available rewards and ways to earn on a branded loyalty page and in the on-site rewards widget. They can redeem points for discounts, free shipping or free products, and they get emails when they earn points, unlock rewards or move up a VIP tier.

Stop Losing Revenue to Disconnected
Loyalty and Review Programs

Set up loyalty, reviews, VIP perks, and referrals on your Shopify store today.

At Retenzy, we believe customer retention should be simple, effective, and growth-driven. Our team is dedicated to helping brands build stronger relationships with their customers through loyalty programs, milestones, reviews, and analytics.

Retenzy © 2026, All rights reserved.

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