- REVIEW COLLECTION
Collect Reviews, Automate Feedback,
Amplify Trust. Accelerate Growth.
In a digital-first marketplace, customer reviews are not only feedback; they are an important form of social proof to build trust,
drive conversion rates, and improve SEO.
Smart Review Request Emails with automated emails
Automatically trigger review request emails once an order is delivered or fulfilled. Personalize when customers receive these emails - whether it’s 1 day or up to 15 days later - ensuring maximum response while keeping the experience seamless.
- Automated Workflow: Save time by scheduling review requests without manual effort.
- Customizable Timelines: Choose the perfect follow-up window (1–15 days) based on your product type and customer journey.
- Higher Response Rates: Reach shoppers when they’re most likely to share authentic feedback.
Reminder Email Options
Increase your review collection rate by sending up to two automated reminder emails at intervals you control. Keep communication respectful and non-intrusive while encouraging more customers to share their voices.
- Flexible Intervals: Decide when reminders are sent - days apart or weeks apart.
- Customer-Friendly Approach: Prevent shoppers from feeling overwhelmed with smart spacing.
- Boosted Review Submissions: Gently nudging customers doubles your chances of getting ratings and reviews.
Review Collection Opportunities
Collect reviews across multiple touchpoints for maximum engagement:
- Product Page: Get authentic feedback right at the point of decision.
- Customer Profile Page: Give buyers a dedicated space to review all their purchases.
- Email-to-Review: Allow customers to review directly via email, making the process quick and easy.
Personalized Review Collection
Manually request reviews for a more targeted and intentional feedback strategy. Select specific customers and send tailored review invitations.
- Add details like Order ID, Customer Email, Discount, and Review Status for accurate tracking.
- Build deeper relationships through relevant, personalized review requests aimed at high-value customers.
Showcase Reviews Everywhere to Boost Sales
Retenzy helps you maximize every review by showcasing them across your storefront. From product pages to checkout and your homepage, authentic customer feedback builds trust, reduces cart abandonment, and improves conversion rates. Each review becomes a powerful asset that grows your sales.
- Product Pages: Display star ratings and reviews right next to your products to increase buying confidence.
- Checkout Pages: Reduce hesitation and cart abandonment with genuine customer voices at the point of purchase.
- Homepage Highlights: Build instant credibility by featuring your best reviews where new visitors first land.
- Revenue Growth: Automated emails, personalized requests, and review widgets all work together to turn feedback into conversions.
Why Retenzy for Review Collection?
Automated Review Workflow
Save time with fully automated review request flows.
Custom Timing & Frequency
Decide exactly when and how often customers receive reminders.
Multi-Channel Collection
Gather reviews via product pages, profile pages, and emails.
Integrate & Sync
Display reviews on your store, Amazon, and other synced platforms.
Improve SEO & Traffic
Fresh reviews improve search visibility and attract ready-to-buy customers.
Explore, Expert Tips, Trends & Growth Stories
FAQ’s
You can send up to two automated reminder emails. Each reminder’s interval is fully configurable so you can nudge customers without overwhelming them — a balance that improves response rates while protecting customer experience.
Retenzy supports multi-channel collection: directly on the product page, inside the customer profile page, and via email-to-review links that let customers submit feedback straight from their inbox.