Turning One-Time Shoppers Into Lifelong Fans

In a world of fleeting clicks and abandoned carts, Retenzy is here to help Shopify merchants build something deeper: loyalty that lasts. We’re not just a tool, we’re your brand’s secret weapon for turning customers into advocates through smart reviews, irresistible rewards, and exclusive deals, all from one powerful dashboard.  

Our Purpose

We exist to solve a problem every e-commerce brand faces: how do you keep customers coming back?

At Retenzy, our purpose is simple, to help you grow by keeping the customers you’ve already earned. We believe that retention is the most overlooked growth engine in e-commerce. While others focus on traffic and ads, we help you invest where it really counts: in relationships, trust, and brand love.

Our platform brings together everything you need to make that happen without needing to install multiple apps or write a single line of code. 

85%

Sales Growth

120%

Engagement

What We Deliver

Retenzy is built with one goal in mind: to help you create a shopping experience so good, customers can’t help but return. With our all-in-one platform, you can

Build trust with authentic reviews

Collect, display, and manage customer reviews that influence new buyers and build credibility.

Create loyalty programs that feel personal

Reward actions like purchases, referrals, and shares with loyalty tiers and exclusive perks.

Launch high-converting deals and discounts

Craft time-sensitive offers and promotions that drive urgency and conversions.

Centralize your retention strategy

Retenzy unifies everything in a clean, intuitive interface that grows with your brand.

How We Got Here– Our Early Days
  • Retenzy was born out of frustration. Our team noticed Shopify brands were losing customers simply because retention tools were too fragmented, too clunky, or too generic. So we decided to build something better — originally under the name Retenzy
  • After deep collaboration with merchants, we launched our MVP and quickly realized the platform needs Stronger Brand Alignment — it was becoming the heartbeat of retention. That’s when we rebranded to Retenzy — a name that truly reflects our mission: retention made easy.
  • Today, Retenzy powers a growing network of merchants, helping them connect with customers in ways that feel meaningful, personalized, and scalable.

The Team Behind the Tech

The Team Behind the Tech We’re a tight-knit, we as a team driven by one obsession: helping brands succeed through retention. We blend creativity with data, and product-thinking with empathy. At Retenzy, innovation isn’t just about features, it’s about solving real problems for real people.Our culture is remote-first, people-focused, and fast-moving. We’re builders at heart, always listening, always iterating, and always celebrating the wins of the merchants we serve.

Why We Care

Why We CareBecause we’ve been there. We know what it’s like to build something from scratch, to obsess over every detail, and to fight for every sale. That’s why Retenzy isn’t just a platform, it’s a partner. One that grows with you, evolves with your goals, and always puts your customer experience first.

The Team Behind the Tech

The Team Behind the TechWe’re a tight-knit, we as a team driven by one obsession: helping brands succeed through retention. We blend creativity with data, and product-thinking with empathy. At Retenzy, innovation isn’t just about features, it’s about solving real problems for real people.Our culture is remote-first, people-focused, and fast-moving. We’re builders at heart, always listening, always iterating, and always celebrating the wins of the merchants we serve.

Why We Care

Why We CareBecause we’ve been there. We know what it’s like to build something from scratch, to obsess over every detail, and to fight for every sale. That’s why Retenzy isn’t just a platform, it’s a partner. One that grows with you, evolves with your goals, and always puts your customer experience first.

The Team Behind the Tech

We’re a tight-knit, we as a team driven by one obsession: helping brands succeed through retention. We blend creativity with data, and product-thinking with empathy. At Retenzy, innovation isn’t just about features, it’s about solving real problems for real people.Our culture is remote-first, people-focused, and fast-moving. We’re builders at heart, always listening, always iterating, and always celebrating the wins of the merchants we serve.

Why We Care

Because we’ve been there. We know what it’s like to build something from scratch, to obsess over every detail, and to fight for every sale. That’s why Retenzy isn’t just a platform, it’s a partner. One that grows with you, evolves with your goals, and always puts your customer experience first.

The Team Behind the Tech We’re a tight-knit, we as a team driven by one obsession: helping brands succeed through retention. We blend creativity with data, and product-thinking with empathy. At Retenzy, innovation isn’t just about features, it’s about solving real problems for real people. Our culture is remote-first, people-focused, and fast-moving. We’re builders at heart, always listening, always iterating, and always celebrating the wins of the merchants we serve.

We’re a tight-knit, we as a team driven by one obsession: helping brands succeed through retention. We blend creativity with data, and product-thinking with empathy. At Retenzy, innovation isn’t just about features, it’s about solving real problems for real people.

Our culture is remote-first, people-focused, and fast-moving. We’re builders at heart, always listening, always iterating, and always celebrating the wins of the merchants we serve.

Why We Care

Why We CareBecause we’ve been there. We know what it’s like to build something from scratch, to obsess over every detail, and to fight for every sale. That’s why Retenzy isn’t just a platform, it’s a partner. One that grows with you, evolves with your goals, and always puts your customer experience first.

Our Vision

A world where every entrepreneur, startup, and enterprise has access to advanced tools. This part of the vision highlights Vital’s commitment to making cutting-edge technology accessible to businesses of all sizes.

Our Mission

To help global brands deliver great results. This statement clearly outlines Vital’s primary goal of providing solutions that enhance the performance and success of businesses.

Our Values

The emphasis on crafting tech solutions that revolutionize the way businesses operate suggests that innovation is a core value for Vital.

Why Choose Us

Our numbers talk more than just words

We aim to simplify complex processes, enhance operational efficiency, and drive growth

98%

Client Satisfaction

20 +

Years of Experience

150 +

Team Members

500 +

Projects Completed

Professional journey

Our Journey of Success

We’re dedicated to creating meaningful impact, balancing purpose with profit. Here’s a look at our key milestones that highlight our commitment.

January 2020 Milestone 1

Founding day!
Company Inception The company is founded by a passionate entrepreneur. The vision, mission, and values are defined.

January 2020 Milestone 1

Hello World! Wrote first code Kicked off the "Vital" app project with first line of code. Created a foundation for the project.

February 2020 Milestone 2

Product Refinement Alpha Testing The first version of the product is completed. Alpha testing begins, with the team rigorously testing the product for functionality and usability.

September 2020 Milestone 3

Beta Testing User Feedback The product enters beta testing. A select group of external users is invited to try out the product and provide feedback.

June 2021 Milestone 4

Launch Event Official Launch The product is officially launched to the public. The marketing campaigns go live, and the team focuses on driving user acquisition and adoption.

Let's talk

Got a project to discuss? We’d love to hear from you

Grow sales and stay ahead in the competitive market by being among the first to benefit from our game-changing solutions.

Our Team

Meet With Expert Team

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Melisa Goff

Marketing Expert

Adem Chaer

CEO Socialzy

Brodie Perez

Marketing Expert

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