Collect Reviews, Automate Feedback, Amplify Trust. Accelerate Growth..
In a digital-first marketplace, customer reviews are not only feedback; they are an important form of social proof to build trust,
Smart Review Request Emails with automated emails
Automatically trigger review request emails once an order is delivered or fulfilled. Personalize when customers receive these emails - whether it’s 1 day or up to 15 days later - ensuring maximum response while keeping the experience seamless.
- Automated Workflow: Save time by scheduling review requests without manual effort.
- Customizable Timelines: Choose the perfect follow-up window (1–15 days) based on your product type and customer journey.
- Higher Response Rates: Reach shoppers when they’re most likely to share authentic feedback.
Reminder Email Options
Increase your review collection rate by sending up to two automated reminder emails at intervals you control. Keep communication respectful and non-intrusive while encouraging more customers to share their voices.
- Flexible Intervals: Decide when reminders are sent – days apart or weeks apart.
- Customer-Friendly Approach: Prevent shoppers from feeling overwhelmed with smart spacing.
- Boosted Review Submissions: Gently nudging customers doubles your chances of getting ratings and reviews.
Review Collection Opportunities
Collect reviews across multiple touchpoints for maximum engagement:
- Product Page: Get authentic feedback right at the point of decision.
- Customer Profile Page: Give buyers a dedicated space to review all their purchases.
- Email-to-Review: Allow customers to review directly via email, making the process quick and easy.
Personalized Review Collection
Manually request reviews for a more targeted and intentional feedback strategy. Select specific customers and send tailored review invitations.
- Add details like Order ID, Customer Email, Discount, and Review Status for accurate tracking.
- Build deeper relationships through relevant, personalized review requests aimed at high-value customers.
Showcase Reviews Everywhere to Boost Sales
Retenzy helps you maximize every review by showcasing them across your storefront. From product pages to checkout and your homepage, authentic customer feedback builds trust, reduces cart abandonment, and improves conversion rates. Each review becomes a powerful asset that grows your sales.
- Product Pages: Display star ratings and reviews right next to your products to increase buying confidence.
- Checkout Pages: Reduce hesitation and cart abandonment with genuine customer voices at the point of purchase.
- Homepage Highlights: Build instant credibility by featuring your best reviews where new visitors first land.
- Revenue Growth: Automated emails, personalized requests, and review widgets all work together to turn feedback into conversions.
Why Retenzy for Review Collection?
Automated Review Workflow
Save time with fully automated review request flows.
Custom Timing & Frequency
Decide exactly when and how often customers receive reminders.
Multi-Channel Collection
Gather reviews via product pages, profile pages, and emails.
Integrate & Sync
Track review growth, star rating distribution, and customer engagement. Monitor email open rates, click-throughs, and average rating metrics to improve performance.
Improve SEO & Traffic
Fresh reviews improve search visibility and attract ready-to-buy customers.
Contact Us Today!
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Frequently Asked Questions!
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What is Retenzy?
Retenzy is an all-in-one business solution designed to improve Shopify stores by offering features such as review imports, reward distribution, and automated email campaigns. Our goal is to help you engage customers, boost sales, and simplify your marketing efforts.
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What types of automated emails can I send?
Retenzy offers a range of automated email options including welcome emails, order confirmations, shipping updates, abandoned cart reminders, and post-purchase follow-ups. These automated emails help you maintain consistent communication with your customers and enhance their shopping experience.
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Is there a dashboard to track my store's performance?
Absolutely! Retenzy provides a detailed dashboard that gives you insights into your store's performance. You can track sales, review metrics, customer engagement, and the effectiveness of your marketing campaigns all in one place, enabling you to make data-driven decisions to grow your business.
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How does the Retenzy Review feature work?
Retenzy automates review collection by sending customizable requests via email or SMS after every purchase. Verified reviews appear directly on your store, helping build social proof and boost conversions.
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Can I customize how reviews look on my website?
Yes, you can fully customize the layout, colours, and style of review widgets to match your brand’s theme and tone.
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What makes Retenzy’s loyalty program different?
Our loyalty system is fully flexible, create point-based, tiered, or referral-based programs that adapt to your customers’ behaviour and preferences.
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Can customers track their rewards easily?
Absolutely. Customers can view their earned points, available rewards, and redemption options right from their account dashboard.
