Customer Loyalty & Review Platform for Ecommerce
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Transform Every Review to a Rewarding Experience.

Reward your customers' reviews - increase engagement, loyalty, retention, and hence boost your growth.

Review Collection with Rewards

Encourage customers to share authentic feedback by offering loyalty points and rewards for every review.

  • Use the Reward Widget to engage shoppers and spur them towards completing reviews.
  • Create Earn Rewards in your Retenzy dashboard so that every time your customers earn points, it is easy.
  • Reward customers for doing product reviews, answering Q&As, and even uploading product images.

Customize Reward Widget

Make rewards on review feel like a part of your brand.

  • Customize and make the Reward Widget really feel like a part of your store by personalizing colors, fonts, and location.
  • Give your customers a seamless experience where customers feel connected to your brand identity while collecting points.

Redeem Rewards with Ease

Encourage your customers to use rewards posted on reviews.

  • Set up Redeem Rewards so shoppers can exchange points for exclusive discounts, coupons, or special offers.
  • Make redemption easy and fun; it will turn into repeat purchases!
  • Trust and loyalty are built when the brand provides value beyond the purchase. .

Post Reward Notifications- for reviews.

Continue to engage customers after they earn points.

  • Automatically send post-reward emails to notify customers of their newly earned rewards.
  • Notify customers about when their points were earned, encouraging them to shop with you again or redeem points.
  • Utilize personalized reward notifications to entice them to redeem points.
  • Establish long-term loyalty by informing them of their benefits and initiatives.

Rewards Reporting Dashboard

Get a complete view of how rewards are fundamentally changing your business through in-depth reward analytics.

  • Track Total Rewards Collected and Total Rewards Redeemed.
  • Track Total Coupons Generated as well as how rewards affect whether buyers completed the purchase or not.
  • Track Retenzy Annual Rewards Report, Retenzy Rewards Orders, and Retenzy Rewards Revenue Report to track ROI.
  • Track your Average Order Value (AOV) along with how rewards may or may not be impacting AOV.
  • Upload your own data and seamlessly visualize the effectiveness of your reward program structures with easy-to-read charts, along with reports.
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Incentivize Review Collection

Encourage more authentic reviews with incentives like discounts, loyalty points, or rewards. Build a healthy ecosystem where happy customers share more feedback.

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Unique Reward Experience

The reward widget can be customized to your brand to build a seamless customer journey.

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Incentivize Review Collection

Allowing customers to redeem points towards another exclusive offer drives repeat purchases.

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Automated Reward Notifications

Automated rules will send post-reward emails that keep your customers engaged and motivated to shop with you again.

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Data-Driven Reward Analytics

Get an actual reward summary with reports on rewards collected, rewarded, and revenue generated.

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All-In-One

Retenzy combines reviews, rewards, and analytics into a complete place to manage everything.

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Frequently Asked Questions!

  • What is Retenzy?

    Retenzy is an all-in-one business solution designed to improve Shopify stores by offering features such as review imports, reward distribution, and automated email campaigns. Our goal is to help you engage customers, boost sales, and simplify your marketing efforts.

  • What types of automated emails can I send?

    Retenzy offers a range of automated email options including welcome emails, order confirmations, shipping updates, abandoned cart reminders, and post-purchase follow-ups. These automated emails help you maintain consistent communication with your customers and enhance their shopping experience.

  • Is there a dashboard to track my store's performance?

    Absolutely! Retenzy provides a detailed dashboard that gives you insights into your store's performance. You can track sales, review metrics, customer engagement, and the effectiveness of your marketing campaigns all in one place, enabling you to make data-driven decisions to grow your business.

  • How does the Retenzy Review feature work?

    Retenzy automates review collection by sending customizable requests via email or SMS after every purchase. Verified reviews appear directly on your store, helping build social proof and boost conversions.

  • Can I customize how reviews look on my website?

    Yes, you can fully customize the layout, colours, and style of review widgets to match your brand’s theme and tone.

  • What makes Retenzy’s loyalty program different?

    Our loyalty system is fully flexible, create point-based, tiered, or referral-based programs that adapt to your customers’ behaviour and preferences.

  • Can customers track their rewards easily?

    Absolutely. Customers can view their earned points, available rewards, and redemption options right from their account dashboard.

Need Assistance?

See Retenzy Reviews in action.
Access guides & FAQs for quick setup.

At Retenzy, we believe customer retention should be simple, effective, and growth-driven. Our team is dedicated to helping brands build stronger relationships with their customers through loyalty programs, milestones, reviews, and analytics.

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